Privacy Policy

Pathvora Flow Institute (“we”, “us”, “our”) provides training content for plumbing repairs. This Privacy Policy describes how we process personal data when you visit our website, enroll in courses, or contact support.

1. Data We Collect

• Account data: name, email address, and optional phone number you provide during contact or enrollment.
• Usage data: pages visited, features used, and device information, collected via standard logs.
• Transactional data: records of purchased courses and access periods (no full payment card numbers are stored by us).
• Preferences: theme, favorites (“fallows”), and cart stored locally in your browser.

2. How We Use Data

• To provide and improve courses and support.
• To communicate about enrollment, updates, and service notices.
• To secure our services and prevent misuse.
• To comply with legal obligations and enforce terms.

3. Legal Bases

We rely on legitimate interests (site functionality and improvement), contract necessity (providing purchased access), and consent where required (optional communications).

4. Cookies & Local Storage

We use a minimal approach. We store the following locally in your browser: theme preference (pf_theme), cookie consent (pf_cookie_consent), favorites (pf_fallows), and cart (pf_cart). Clearing your browser storage removes these items.

5. Data Retention

We retain account and transactional records for as long as necessary to provide access and meet legal retention requirements. Support messages are kept for up to 24 months unless you request earlier deletion where applicable.

6. Sharing

We do not sell personal data. We may share limited data with service providers that support operations (e.g., analytics or communication tools) under contractual safeguards, or if required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your data. You can also object to or restrict certain processing. To exercise rights, contact us at [email protected].

8. Security

We apply technical and organizational measures designed to protect data. No method is perfectly secure; we encourage strong passwords and secure networks.

9. Children’s Privacy

Our courses are intended for adults and supervised trainees. We do not knowingly collect data from children under 13.

10. International Transfers

Where data is processed across borders, we implement safeguards appropriate for the transfer mechanism.

11. Changes

We may update this Privacy Policy. Material changes will be indicated by updating the effective date and reasonable notice.

12. Contact

Questions or requests: [email protected] · +1 (628) 272-1045